Safety Guidelines

Last updated: December 2024

At Magic Kids Entertainment, the safety and well-being of children is our absolute top priority. These Safety Guidelines outline our comprehensive safety protocols, child protection measures, and emergency procedures. We are committed to creating a safe, secure, and enjoyable environment for all children participating in our events.

1. Child Protection and Safety Standards

We maintain the highest standards of child protection and safety in all our activities. Our team undergoes regular training in child safety, first aid, and emergency response procedures. We follow strict protocols to ensure that every child in our care is protected and safe throughout our events.

All our entertainers are thoroughly vetted and undergo background checks before joining our team. We maintain detailed records of all staff members and regularly update our safety training programs to reflect current best practices in child entertainment and protection.

We implement a comprehensive child protection policy that includes proper supervision ratios, safe activity guidelines, and clear protocols for handling any safety concerns or incidents. Our goal is to create an environment where children can have fun while being completely safe and protected.

2. Supervision and Staffing Requirements

We maintain appropriate supervision ratios to ensure that all children receive adequate attention and care during our events. Our staffing requirements are designed to provide optimal safety while maintaining the quality of our entertainment services.

Age-Appropriate Supervision: We provide different levels of supervision based on the age groups of children present. For children under 5 years, we maintain a ratio of one entertainer per 8 children. For children 5-12 years, the ratio is one entertainer per 12 children.
Qualified Staff: All our entertainers are trained in child development, safety protocols, and emergency response procedures. They are certified in first aid and CPR, with regular recertification requirements.
Background Checks: Every member of our team undergoes comprehensive background checks, including criminal record verification and reference checks, before being allowed to work with children.
Ongoing Training: Our staff participates in regular safety training sessions, including child protection awareness, emergency response drills, and updated safety protocol reviews.

3. Activity Safety Guidelines

Face Painting Safety

We use only hypoallergenic, non-toxic face paints that are specifically designed for children. All materials are FDA-approved and safe for sensitive skin. We always test for allergies before applying paint and provide alternative options for children with skin sensitivities.

Magic Show Safety

All magic tricks and props are carefully selected to be completely safe for children. We avoid any tricks involving fire, sharp objects, or potentially dangerous materials. All props are regularly inspected and maintained to ensure they meet safety standards.

Balloon Art Safety

We use high-quality, non-toxic balloons that are safe for children. Our balloon artists are trained to create designs that are age-appropriate and pose no choking hazards. We always supervise children when they handle balloons and provide proper disposal instructions.

Game Safety

All games and activities are designed with safety in mind. We avoid games that could cause injury or involve rough physical contact. Our games promote cooperation, creativity, and fun while maintaining strict safety standards.

Music and Sound Safety

We maintain appropriate volume levels for all music and sound effects to protect children's hearing. Our equipment is regularly tested and maintained to ensure safe operation. We avoid sudden loud noises that could startle or frighten children.

Food and Allergy Safety

If our activities involve food items, we always check for allergies and dietary restrictions in advance. We use only pre-packaged, allergen-free treats and always have alternative options available for children with special dietary needs.

4. Venue and Environment Safety

We conduct thorough safety assessments of all venues before providing our services. Our safety checklist includes checking for potential hazards, ensuring proper emergency exits, and verifying that the environment is suitable for children's activities.

Venue Inspection: We inspect all venues for potential safety hazards, including sharp edges, electrical outlets, and unstable furniture. We ensure that the space is clean, well-lit, and free from dangerous objects.
Emergency Access: We verify that emergency exits are clearly marked and easily accessible. We ensure that our entertainers know the location of all exits and emergency equipment.
Weather Considerations: For outdoor events, we monitor weather conditions and have contingency plans for adverse weather. We will reschedule or modify activities if weather conditions pose safety risks.
Equipment Safety: All our equipment is regularly inspected and maintained. We use only child-safe materials and ensure that all props and tools are in good condition before use.

5. Emergency Procedures and Response

We have comprehensive emergency procedures in place to handle any situation that may arise during our events. All our staff are trained in emergency response and know exactly what to do in case of an accident, injury, or other emergency situation.

Emergency Response Protocol

Emergency Contact:
+913366123001 (24/7)

Medical Emergency:
Call 108 for ambulance service

Safety Hotline:
safety@cyanobijip.com

Our emergency procedures include:

Immediate Response: In case of any injury or emergency, our staff will immediately assess the situation and provide appropriate first aid if needed. We will contact emergency services if the situation requires professional medical attention.
Parent Notification: We will immediately notify parents or guardians of any incident involving their child, regardless of severity. We maintain clear communication channels to ensure parents are informed promptly.
Incident Documentation: All incidents, no matter how minor, are documented in detail. This includes the time, location, nature of the incident, and any actions taken. This documentation helps us improve our safety protocols.
Follow-up Procedures: After any incident, we conduct a thorough review of what happened and implement any necessary changes to prevent similar incidents in the future.

6. Health and Hygiene Protocols

We maintain strict health and hygiene protocols to protect the well-being of all children and staff. Our protocols are designed to prevent the spread of illness and ensure a clean, healthy environment for all participants.

Hand Hygiene: All staff members wash their hands thoroughly before and after activities, especially when handling food or coming into contact with children. We encourage children to practice good hand hygiene as well.
Equipment Sanitization: All equipment, props, and materials are regularly cleaned and sanitized. We use child-safe cleaning products and ensure all items are properly dried before use.
Illness Prevention: We ask parents to keep children home if they are showing signs of illness. Our staff will not work if they are feeling unwell, and we have backup entertainers available.
Allergy Awareness: We maintain detailed records of any allergies or medical conditions and ensure that all staff are aware of these requirements before the event begins.

7. Age-Appropriate Safety Measures

We tailor our safety measures to the specific age groups of children present at each event. Different age groups have different safety needs, and we adjust our protocols accordingly to ensure maximum protection for all children.

Toddlers (1-3 years): For this age group, we provide constant supervision and use only large, soft props that cannot be swallowed. All activities are designed to be safe for children who are still developing their motor skills.
Preschoolers (3-5 years): We focus on activities that promote coordination and social skills while maintaining strict safety standards. We avoid small objects and ensure all activities are age-appropriate.
School-age children (6-12 years): We provide more complex activities while still maintaining safety standards. We teach children about safety rules and encourage them to follow guidelines for their own protection.
Mixed age groups: When we have children of different ages at the same event, we design activities that are safe for the youngest child while still being engaging for older children.

8. Communication and Reporting

We maintain open lines of communication with parents and event organizers to ensure that everyone is informed about safety protocols and any concerns that may arise. We believe that transparency is essential for maintaining trust and ensuring the safety of all children.

Pre-event Communication: Before each event, we discuss safety requirements with parents and organizers. We gather information about any special needs, allergies, or medical conditions that we need to be aware of.
During Event Updates: If any safety concerns arise during an event, we immediately communicate with parents and organizers. We provide regular updates about how the event is progressing.
Post-event Reporting: After each event, we provide a summary of the activities and any safety-related incidents that occurred. This helps us maintain transparency and improve our services.
Feedback Channels: We encourage parents and organizers to provide feedback about our safety protocols and suggest improvements. We take all feedback seriously and use it to enhance our safety measures.

9. Insurance and Liability Coverage

Magic Kids Entertainment maintains comprehensive insurance coverage to protect our clients and our business. Our insurance policies cover various aspects of our operations and provide peace of mind for all parties involved.

General Liability Insurance: We carry general liability insurance that covers accidents and injuries that may occur during our events. This insurance protects both our company and our clients.
Professional Indemnity Insurance: This coverage protects against claims of negligence or professional errors. It ensures that we can address any concerns about the quality or safety of our services.
Equipment Insurance: Our equipment and props are insured against damage or loss. This ensures that we can continue providing services even if equipment is damaged.
Worker's Compensation: Our staff are covered by worker's compensation insurance, which protects them in case of work-related injuries or illnesses.

10. Continuous Improvement and Training

We are committed to continuously improving our safety protocols and training programs. We regularly review our procedures, update our training materials, and incorporate new safety standards and best practices into our operations.

Regular Safety Audits: We conduct regular safety audits of our procedures, equipment, and training programs. These audits help us identify areas for improvement and ensure we maintain the highest safety standards.
Staff Training Updates: Our staff participate in ongoing training programs that keep them updated on the latest safety protocols and child protection measures. We require regular recertification for all safety-related training.
Industry Best Practices: We stay informed about industry best practices and incorporate new safety standards into our operations. We participate in professional development opportunities and industry conferences.
Client Feedback Integration: We actively seek and incorporate feedback from clients about our safety protocols. This helps us identify areas for improvement and ensure we meet the needs of our clients.

11. Contact Information for Safety Concerns

If you have any safety concerns or questions about our safety protocols, please contact us using the following information:

Safety Director: safety@cyanobijip.com
Emergency Hotline: +913366123001 (24/7)
General Inquiries: info@cyanobijip.com
Office Address: Park Street, Kolkata, West Bengal 700016

We take all safety concerns seriously and will respond to your inquiries promptly. If you witness any safety issues during our events, please report them immediately so we can address them right away.

12. Commitment to Safety Excellence

At Magic Kids Entertainment, safety is not just a policy—it's a core value that guides everything we do. We are committed to maintaining the highest standards of safety and child protection in all our activities. Our dedication to safety excellence ensures that every child can enjoy our services in a completely safe and secure environment.

We believe that creating magical moments for children requires not just entertainment skills, but also a deep commitment to their safety and well-being. Our comprehensive safety guidelines reflect this commitment and ensure that parents can trust us with their children's safety and enjoyment.

If you have any questions about our safety guidelines or would like more information about our safety protocols, please don't hesitate to contact us. We are always happy to discuss our safety measures and address any concerns you may have.